How to choose the right CRM software for your business? When looking for the solution that fits your specific needs, it’s easy to get lost in a sea of countless options. However, in these cases there is no need to panic! … Read More
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Microsoft Power Virtual Agents: everything you need to know!
In the summer of 2023, Microsoft Power Virtual Agents appeared to the digital landscape. Recognizing the needs of Customer Support, Microsoft created a tool that, with almost no code needed, allows custom chatbots to be built quickly, affordably, and simply! … Read More
The biggest case studies in Dynamics 365
From 1981 until today, Microsoft’s Dynamics 365 suite has managed to capture the interest of the business world, offering simple solutions to once complex business problems. Today, Dynamics 365 stands as the pinnacle of the global Digital Transformation initiative, counting … Read More
The Transformational Impact of Field Service Management Solutions!
Do you have a business that cooperates with technicians and does not yet have Field Service Management Solutions? The following scenario will surely be familiar to you: Let’s assume that you own an air conditioning installation and maintenance company. It’s … Read More
Let’s get to know Microsoft 365 Copilot!
In March 2023, Microsoft announced the addition of Copilot to the broader 365 family of applications. Leveraging the functionality of Chat GPT 4 and Microsoft Graphs, Dynamics 365 Copilot is designed to integrate seamlessly into Microsoft 365 applications, heralding a … Read More
Dynamics 365 And Power Apps TIPs: How to save money from your Dynamics 365 Licenses [2024]
Dynamics 365 licenses are probably the leading step for business automation and productivity. However, in many cases, its licensing is not competitive with other CRM solutions for many companies. As a result, several partners, colleagues, and organizations often ask the … Read More
Microsoft Dynamics CRM: Solutions for SMEs
The truth is that Microsoft Dynamics 365 platform is a luxury for most SMBs. The costs for the implementation as well as for the licenses needed are usually high for a company with small or medium sales turnovers. These companies are usually … Read More
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